These SMS Terms & Conditions ("Terms") govern your use of the SMS messaging program offered by Cash In The Bottle / CITB Rewards. By opting in to receive text messages from us, you agree to these Terms. If you do not agree, do not enroll in our SMS program.

These Terms are incorporated into our main Privacy Policy and Website Terms of Service.

1. SMS Program Description

CITB offers an SMS text messaging program that delivers:

• Rewards notifications
• Points confirmations and updates
• Prize wheel results
• Winner alerts
• Program reminders
• Account updates
• Customer support messages
• Other service-related notifications

Message frequency varies based on your interaction with the program.
You will not receive marketing messages unrelated to the rewards program unless explicitly stated and consented.

2. User Opt-In

By providing your mobile number through:

• Our website,
• In-store tablet or kiosk,
• Online forms,
• Digital sign-up pages,
• Promotional QR codes,
• Or any other method of enrollment,

…and by confirming via SMS (e.g., responding YES or submitting a phone number), you explicitly consent to receive recurring text messages from CITB.

Consent is not required as a condition of purchasing goods or services.

3. Message Frequency

Message frequency varies and may be triggered by:

• Points earned or redeemed
• Prize wheel participation
• Rewards updates
• System alerts
• Customer support interactions
• Responses to HELP, STOP, or other commands

You may receive between 1–10 messages per week depending on activity.

4. Cost & Charges

• CITB does not charge you for receiving SMS messages.
• However, message and data rates may apply depending on your mobile carrier plan.
• You are responsible for all SMS and data charges assessed by your carrier.

5. Opt-Out Instructions

You may opt out of the SMS program at any time.

• Text STOP to end all SMS communications
• After opting out, you will receive a final confirmation message
• To rejoin, text UNSTOP or re-enroll through our website

Once you opt out, you will no longer receive rewards updates, points notifications, or related alerts.

6. Support & HELP Commands

For assistance, text:

• HELP — to receive support instructions

Or contact customer service directly:

• Email: support@cashinthebottle.com
• Phone: (718) 314-8149

7. Eligibility

To participate in our SMS program, you must:

• Be at least 18 years old
• Be the owner or authorized user of the mobile number provided
• Reside within the United States (unless otherwise specified)

Providing a phone number that is not yours is prohibited.

8. User Responsibilities

By participating, you agree to:

• Provide accurate, up-to-date phone number information
• Notify us immediately if your number changes, is transferred, or is deactivated
• Use the service in compliance with applicable laws
• Not use automated means or bots to interact with the SMS program

You acknowledge that:

• Carriers are not liable for delayed, undelivered, or misdirected messages
• SMS delivery is not guaranteed due to carrier or network conditions

9. Program Modification & Termination

We reserve the right to:

• Modify the SMS program
• Change the message frequency
• Update these Terms
• Suspend or terminate the program at any time

Any changes will be effective upon posting to our website. Continued use of the SMS program means you accept the updated Terms.

10. Privacy & Data Usage

Your information will be used in accordance with our SMS Privacy Policy and general Privacy Policy.

We may collect and retain:

• Your phone number
• Opt-in and opt-out timestamps
• Delivery logs
• Program activity
• Carrier responses
• HELP/STOP interaction logs

We do not sell your phone number or share it with third parties for marketing purposes.

Your data is shared only with:

• Twilio (our SMS provider)
• Mobile carriers
• Compliance and security vendors

All data is handled following CTIA, TCPA, and carrier requirements.

11. Disclaimers & Limitations of Liability

CITB is not responsible or liable for:

• Delayed, undelivered, or incomplete messages
• Network or carrier issues
• Inaccurate content resulting from incorrect information you provide
• Any damages arising from your participation in the SMS program
• Unauthorized access to your mobile device

Our SMS program is provided "as is" without warranties of any kind.

12. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.

Any disputes arising from the SMS program shall be resolved in the appropriate state or federal courts located in New York.

13. Contact Information

For questions or concerns regarding these Terms, contact us: